Some swimmers after a few days of practice decide that the swim team isn't for them. Also on occasion, the coaches decide that a swimmer isn't quite ready for the swim team. Because of this, we have established the following refund policy for registration fees (this policy does not cover swimsuits or other gear purchased):
- Swimmers that leave the team by choice by the end of the first week of practice we refund all but $20 of the registration fee. The $20 covers the fees charged to us by our website company.
- Swimmers that leave the team by choice by the end of the second week of practice will be refunded 50% of their registration fees.
- Swimmers that leave the team because of disciplinary issues or by choice after the second week of practice will not be issued a refund.
- Regardless of the above, there are no refunds issued after the May 16th
Full Refunds and Cancellations
Except for the exceptions listed above, the Ashford Whales Swim Team has found it necessary to establish a firm NO REFUND POLICY concerning registration fees and program fees.
The Ashford Whales Swim Team financial commitments involve annual pool and staff contracts based on swimmer registrations at the beginning of each season. Therefore, the Swim Team provides NO REFUND OF ANY REGISTRATION FEES.
This policy covers and includes, without limitation, requests for refunds and/or cancellations as the result of any changes in Ashford Whales Swim Team personnel, including changes in the team’s coaching staff.